How to Cancel a TikTok Promotion Under Review

If you’ve initiated a TikTok promotion that’s currently under review but need to cancel it, follow these steps to ensure the process is handled efficiently. This guide will walk you through the necessary actions to cancel the promotion and manage your TikTok ads effectively.

1. Open the TikTok App: Start by launching the TikTok app on your mobile device. Ensure that you are logged into the account that initiated the promotion.

2. Access Your Profile: Tap on your profile icon at the bottom right corner of the screen. This will take you to your profile page where you can manage your account settings.

3. Go to Ads Manager: From your profile page, navigate to the Ads Manager. This can typically be accessed through the profile menu or by searching for "Ads Manager" in the app’s search bar.

4. Find Your Promotion: In the Ads Manager, locate the promotion that is currently under review. You might need to check under the Campaigns or Promotions tab, depending on the app’s layout.

5. Select the Promotion: Click on the promotion you wish to cancel. This will bring up details about the promotion, including its status and review progress.

6. Cancel the Promotion: Look for an option to Cancel or End Promotion. This option is usually found in the settings or options menu of the promotion details page.

7. Confirm Cancellation: A confirmation prompt will likely appear asking you to confirm the cancellation. Make sure to review the details and confirm that you want to proceed with the cancellation.

8. Check Cancellation Status: After confirming, check the status of the promotion to ensure it has been successfully canceled. You should receive a notification or see a status update in your Ads Manager.

Important Points to Note:

• Review Period: The promotion may be in different stages of review, and cancellation policies can vary. Ensure you understand the review timeline and any potential charges.

• Contact Support: If you encounter any issues or if the option to cancel is not available, you might need to contact TikTok support for further assistance. They can provide guidance and help resolve any problems with the cancellation process.

• Refunds: If you have already been charged for the promotion and it’s canceled before it goes live, inquire about the possibility of a refund.

By following these steps, you should be able to effectively cancel a TikTok promotion that is under review. Managing your promotions carefully helps in maintaining control over your advertising efforts and budget on the platform.