How to Cancel a TikTok Promotion Under Review

If you've initiated a TikTok promotion and it's currently under review, but you've changed your mind and want to cancel it, you may find yourself unsure of how to proceed. TikTok promotions are a popular way to boost content visibility, but sometimes, circumstances change, and you may no longer wish to continue with the promotion.

Understanding the TikTok Promotion Process When you set up a TikTok promotion, the platform reviews your content to ensure it complies with their guidelines. During this review period, your promotion is not yet active, meaning it hasn't started running on the platform. This is the stage where you may want to cancel if you reconsider your decision.

Steps to Cancel a TikTok Promotion Under Review

1. Open the TikTok App: Launch the TikTok app on your mobile device and ensure you're logged into the correct account.
2. Navigate to the Promotion Section: Go to your profile, tap on the three dots in the top right corner to access settings, and then look for the "Creator tools" section. Under this section, you should find the "Promotions" tab.
3. Review Your Active Promotions: In the Promotions tab, you'll see a list of all your promotions, including those under review. Find the promotion you want to cancel.
4. Cancel the Promotion: If the promotion is still under review, there should be an option to cancel it. Tap on this option, and follow any additional prompts to confirm the cancellation.

What If You Can’t Find the Cancellation Option? In some cases, you may not see a clear option to cancel the promotion while it's under review. This could be due to a glitch or a delay in the app. If this happens:

• Contact TikTok Support: Reach out to TikTok’s customer support through the app. Go to the settings, find the "Report a Problem" section, and submit your request to cancel the promotion.
• Wait for the Review to Complete: If you’re unable to cancel during the review period, you might need to wait until the review is complete and then stop the promotion before it starts running.

After the Cancellation Once you've successfully canceled the promotion, you won't be charged for it, and it won't affect your account. If you were charged in error, contacting TikTok support is crucial to resolving the issue and possibly getting a refund.

Conclusion Cancelling a TikTok promotion under review is possible, but it requires navigating the app carefully and sometimes reaching out to support for assistance. Always double-check the details of your promotion before submitting it to avoid the need for cancellation.