How to Cancel TikTok Promotion Under Review

If you’ve found yourself needing to cancel a TikTok promotion that's currently under review, it’s important to understand the steps involved to ensure a smooth process. TikTok's promotion system allows users to boost their content to reach a larger audience, but sometimes plans change or errors occur. Here's a detailed guide on how to effectively cancel a promotion that's still under review.

Step 1: Access Your TikTok Ads Manager To begin the cancellation process, you need to access your TikTok Ads Manager. This is the platform where you manage all your promotions and ad campaigns. Log in to your TikTok account and navigate to the Ads Manager section.

Step 2: Locate the Promotion Once you're in the Ads Manager, find the promotion that is currently under review. You can do this by selecting the "Campaigns" tab and then reviewing the list of ongoing promotions. Look for the one with the status indicating it's under review.

Step 3: Select the Promotion Click on the promotion that you wish to cancel. This will take you to a more detailed view of the promotion where you can see its status and other relevant information.

Step 4: Cancel the Promotion Look for the option to cancel or edit the promotion. The exact wording may vary, but it should be something along the lines of "Cancel Promotion" or "End Campaign." Click this option. You might be prompted to confirm your decision. Ensure that you confirm to complete the cancellation.

Step 5: Verify Cancellation After canceling, check the status of the promotion to make sure it has been successfully canceled. The status should change from "Under Review" to "Canceled" or a similar term indicating the promotion is no longer active.

Troubleshooting Tips:

  • If the cancellation option is not visible: Make sure you’re logged into the correct account and have the necessary permissions to cancel the promotion.
  • Contact TikTok Support: If you encounter issues or the promotion cannot be canceled through the Ads Manager, reach out to TikTok Support for assistance. They can help resolve any problems and ensure that your cancellation request is processed.

By following these steps, you can efficiently cancel a TikTok promotion under review and avoid any unwanted charges or issues. Remember to always double-check the status and ensure that your cancellation request has been processed correctly.

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