How to Cancel Promotion on TikTok

If you’ve set up a promotion on TikTok and now wish to cancel it, follow these steps to ensure the process is completed smoothly. TikTok promotions can help boost your content’s visibility, but if you need to stop a campaign, it’s important to act promptly to avoid unnecessary charges. Here’s a step-by-step guide to canceling a TikTok promotion:

1. Open TikTok App
   Launch the TikTok app on your mobile device and log into your account if you haven’t already.

2. Go to Your Profile
   Tap on the profile icon in the bottom right corner to access your profile page.

3. Access Creator Tools
   On your profile page, tap the three horizontal lines in the top right corner to open the menu. From the menu, select “Creator Tools.”

4. Select Ads Manager
   In the Creator Tools section, tap on “Ads Manager” to manage your ongoing promotions.

5. Find Your Active Promotion
   Within Ads Manager, look for the “Active Promotions” tab. This will show you all the promotions currently running.

6. Choose the Promotion to Cancel
   Locate the promotion you wish to cancel and tap on it to view its details.

7. Cancel the Promotion
   In the promotion details, look for the “Cancel Promotion” button. Tap it and confirm your choice when prompted.

8. Review Cancellation
   After cancellation, TikTok will usually send a notification confirming that the promotion has been successfully canceled. Check your email or notifications within the app for confirmation.

9. Check Billing
   Verify your billing to ensure no additional charges were incurred for the canceled promotion. This can be done through the “Billing” section in Ads Manager.

Important Tips:

• Act Quickly: The sooner you cancel, the less you’ll be charged. Promotions typically run on a set schedule, so timely action is crucial.
• Review Terms: Make sure to review TikTok’s terms and conditions regarding promotions, as some cancellations might still incur partial charges depending on the promotion’s status and your payment method.
• Contact Support: If you encounter any issues or if the promotion doesn’t cancel as expected, contact TikTok support for assistance.

By following these steps, you can effectively cancel a promotion on TikTok and avoid unnecessary expenses.