How to Change Your Email Address on Amazon Seller Account

Changing the email address on your Amazon Seller Account is an essential task for sellers who may need to update their contact information, switch to a more professional email, or enhance account security. This guide will walk you through the process step by step, ensuring that your account remains accessible and your communication with Amazon remains seamless.

Why You Might Need to Change Your Email Address

There are several reasons why you might need to change your email address on your Amazon Seller Account:

• Security Concerns: If your email account has been compromised, it is crucial to update your Amazon account with a new, secure email address.
• Professionalism: As your business grows, you might want to switch from a personal email address to a more professional one.
• Change in Service Provider: If you’ve switched email service providers, you’ll need to update your Amazon Seller Account with your new address.

Understanding the reasons behind updating your email will help ensure that you take the right steps and maintain continuous access to your account.

Steps to Change Your Email Address on Amazon Seller Account

Changing your email address is a straightforward process but requires careful attention to ensure that no issues arise during the update.

1. Login to Your Amazon Seller Central Account

   • Visit Amazon Seller Central and log in with your current email address and password.

2. Navigate to Account Info

   • Once logged in, hover over the “Settings” menu in the top right corner of the screen.
   • Select “Account Info” from the dropdown menu.

3. Edit Email Address

   • In the “Business Information” section, click on “Your Seller Profile.”
   • Here, you will see the “Email Address” field. Click on “Edit” next to your current email address.

4. Enter New Email Address

   • Enter your new email address in the provided field.
   • You may be asked to confirm your identity through two-step verification, where Amazon will send a code to your current email or phone number.

5. Save Changes

   • After entering your new email address, click “Save” to confirm the changes.
   • Amazon will send a verification email to your new address. You must click the verification link in that email to complete the process.

6. Update Two-Step Verification (Optional)

   • If you use two-step verification (2SV) for added security, you may need to update the email address associated with this as well.
   • Navigate to the “Login Settings” under “Settings” and update your 2SV information accordingly.

Troubleshooting Common Issues

Sometimes, you may encounter issues while attempting to change your email address. Here are some common problems and solutions:

• Verification Email Not Received: If you do not receive the verification email, check your spam or junk folder. Ensure that your new email address was entered correctly. If necessary, resend the verification email.

• Unable to Access Old Email: If you no longer have access to your old email address, contact Amazon Seller Support for assistance. They may require additional verification to change your email address without access to the current one.

• Account Locked: If your account gets locked during the process, this could be due to multiple failed login attempts or issues with two-step verification. Follow the prompts to unlock your account or contact Amazon Seller Support for help.

Ensuring a Smooth Transition

Changing your email address should not disrupt your business operations if done correctly. However, consider the following tips to ensure a smooth transition:

• Notify Your Team: If you have a team accessing the Seller Central account, inform them of the email change and provide them with the new contact information if necessary.

• Update Related Accounts: If your old email address is tied to other business services (e.g., shipping carriers, customer support tools), update those accounts with your new email address.

• Monitor Account Activity: After changing your email address, monitor your account closely for any unusual activity. This is especially important if the email change was prompted by a security concern.

Importance of Keeping Your Email Address Updated

Your email address is the primary point of contact for Amazon to communicate important updates, notifications, and account-related information. Keeping your email address updated ensures that you do not miss out on critical information, such as order notifications, policy changes, or account alerts.

Additionally, an updated email address contributes to the overall security of your account, reducing the risk of unauthorized access.

Conclusion

Changing your email address on Amazon Seller Central is a simple yet essential task that should be done with care. Whether you are updating your email for security reasons, professionalism, or convenience, following the steps outlined in this guide will help you make the change smoothly and securely. Always remember to verify your new email address and monitor your account activity after making any changes to ensure the continued security and functionality of your Amazon Seller Account.