How to Change Shipping Address on TikTok Shop

If you need to change your shipping address on TikTok Shop, follow these steps to ensure your order is delivered to the correct location. First, make sure you act quickly, as changes might not be possible once the order is processed. Here’s a step-by-step guide to help you navigate the process:

1. Open the TikTok App: Launch the TikTok app on your mobile device. Make sure you are logged in to your account.

2. Go to Your Profile: Tap on your profile icon located at the bottom right corner of the screen to access your account details.

3. Access Your Orders: Navigate to the shopping cart or orders section, where you can view your recent purchases. This is usually accessible through a “Shopping” or “Orders” tab.

4. Select the Order: Find and select the order for which you need to change the shipping address. This will open the order details page.

5. Contact Seller: Look for an option to contact the seller or customer service. TikTok Shop often provides a chat or messaging feature where you can request address changes.

6. Request Address Change: Clearly state your request to change the shipping address. Provide the new address details and any additional information if needed.

7. Confirmation: After submitting your request, monitor your email or TikTok notifications for confirmation from the seller or customer service. They may need to approve the change.

8. Verify Changes: Once you receive confirmation, double-check your order details to ensure that the address has been updated correctly.

Additional Tips:

• Timing: Address changes are usually only possible before the order is shipped. Contacting customer service as soon as possible increases the chance of a successful change.
• Accuracy: Ensure that the new address is accurate and complete to avoid any delivery issues.
• Order Status: If your order is already in transit, changing the address might not be possible. In such cases, you may need to wait for the item to be returned or contact the delivery service directly.

By following these steps, you can make sure that your TikTok Shop orders are delivered to the right place, avoiding any potential issues or delays. If you encounter any difficulties, don’t hesitate to reach out to TikTok Shop's support team for further assistance.