How to Close an Amazon Seller Account in Canada

If you're an Amazon seller in Canada and are considering closing your account, whether due to a shift in business strategy or other reasons, it's essential to follow a structured process. This guide will walk you through the necessary steps to ensure that your account is closed properly and all your financial matters are settled. Follow these steps to close your Amazon seller account effectively:

1. Review Your Account: Before initiating the closure process, take a moment to review your account. Make sure that all your pending orders are fulfilled, returns are processed, and there are no outstanding payments or fees. You should also ensure that all your inventory is removed from Amazon's warehouses if you're using Fulfillment by Amazon (FBA).

2. Settle Your Balances: Check your account for any remaining balances. This includes ensuring that all payments from Amazon have been received and that any seller fees or other charges have been settled. Amazon requires that your account be in good financial standing before it can be closed.

3. Download Your Reports: Before closing your account, download any reports or data you might need for future reference. This could include sales reports, tax documents, and customer feedback. Once your account is closed, you will no longer have access to this information.

4. Contact Amazon Seller Support: To officially close your Amazon seller account, you need to contact Amazon Seller Support. You can do this by:

   • Logging in to your Seller Central account.
   • Navigating to the “Help” section.
   • Selecting “Get support” and choosing the relevant options to contact Amazon Seller Support.

5. Request Account Closure: When contacting Amazon Seller Support, explicitly request the closure of your account. Be prepared to provide any necessary verification information or reason for closing the account. Amazon may ask you to complete additional steps or confirm your request through email.

6. Confirm Closure: After making your request, Amazon will typically send you a confirmation email or notification. Follow any additional instructions provided to ensure that the closure process is completed. You might also receive a final statement or confirmation that your account has been closed.

7. Verify Closure: Once you have received confirmation, log back into Seller Central to verify that your account is no longer active. You should not be able to access your seller dashboard or perform any transactions. If you encounter any issues, contact Amazon Seller Support again to resolve them.

8. Handle Tax and Compliance Matters: Ensure that you handle any remaining tax obligations and compliance matters related to your Amazon sales. This might include reporting income or closing any business accounts related to your Amazon selling activities.

By following these steps, you can effectively close your Amazon seller account in Canada. Always keep documentation of your correspondence with Amazon and any final confirmations you receive.

Important Notes:

• Ensure All Orders and Payments are Complete: Before initiating closure, make sure no transactions are pending.
• Backup Your Data: Download all necessary reports and data before closure.
• Contact Support Directly: Always contact Amazon Seller Support through official channels to request account closure.
• Verify Closure: Confirm that your account has been closed to avoid any future issues.

Additional Resources:

• Amazon Seller Central Help
• Amazon Seller Support Contact

By adhering to these guidelines, you can smoothly transition out of selling on Amazon and ensure that all aspects of your account are handled properly.