How to Leave Seller Feedback on the Amazon App

Leaving seller feedback on the Amazon app is a straightforward process that helps maintain the quality of sellers and the overall shopping experience. Here's a step-by-step guide to ensure you leave the most accurate feedback.

Step 1: Open the Amazon App First, make sure you have the Amazon app installed on your mobile device. Open the app and log in to your account if you haven't already.

Step 2: Go to Your Orders Tap on the three horizontal lines in the top-left corner of the screen to open the menu. From there, select "Your Orders" to view a list of all your recent purchases.

Step 3: Find the Order Scroll through your list of orders to find the one you want to leave feedback for. You can also use the search bar at the top of the screen to quickly locate the order by entering relevant details such as the product name or order number.

Step 4: Select the Order Once you locate the order, tap on it to view the order details. This will bring up information about the items you purchased, along with options to track your shipment or return items.

Step 5: Leave Feedback Look for the "Leave Seller Feedback" option, which is usually found near the bottom of the order details page. Tap on this option to start the feedback process.

Step 6: Rate the Seller You will be prompted to rate the seller on a scale of 1 to 5 stars, with 1 star being the lowest rating and 5 stars being the highest. Choose the rating that best reflects your experience with the seller.

Step 7: Write a Comment After selecting your rating, you can write a comment to provide additional details about your experience. Be specific about what you liked or disliked about the transaction, such as shipping speed, product quality, or customer service.

Step 8: Submit Your Feedback Once you have completed your rating and comment, tap on the "Submit" button to finalize your feedback. Your review will be posted on the seller’s profile and will be visible to other Amazon customers.

Step 9: Review Your Feedback You can always go back to the "Your Orders" section to view or edit the feedback you’ve submitted. Look for the option to "View Feedback" or "Edit Feedback" to make any necessary changes.

Additional Tips:

1. Be Honest: Ensure that your feedback accurately reflects your experience. Honest reviews help other customers make informed decisions and provide sellers with constructive criticism.

2. Be Specific: Include specific details about the transaction, such as the condition of the product, the accuracy of the item description, and the promptness of delivery.

3. Follow Amazon’s Guidelines: Avoid using inappropriate language or sharing personal information in your feedback. Amazon has guidelines in place to ensure that reviews are helpful and respectful.

4. Feedback Impact: Remember that your feedback can impact a seller’s reputation and rating. Providing thoughtful and fair feedback contributes to a better marketplace for everyone.

Troubleshooting Common Issues:

• Feedback Option Missing: If you don’t see the "Leave Seller Feedback" option, make sure you’re viewing the correct order and that the feedback period has not expired. Sometimes feedback options may only be available for a limited time after purchase.

• Technical Issues: If you encounter technical issues while trying to leave feedback, try restarting the app or clearing the app cache. You can also try using the Amazon website on a desktop browser if the issue persists.

By following these steps, you can easily leave feedback for sellers on the Amazon app and contribute to a better shopping experience for everyone.