How to Send Pictures to a Seller on Amazon App

Sending pictures to a seller on the Amazon app can help you provide better information about a product issue or inquire about specific details. Here’s a step-by-step guide on how to do it:

  1. Open the Amazon App: Launch the Amazon app on your smartphone or tablet.
  2. Go to Your Orders: Tap on the menu icon (usually three horizontal lines) and select "Your Orders."
  3. Select the Order: Find the order related to the product you want to discuss and tap on it.
  4. Choose the Product: Select the specific product you’re having issues with or need to discuss.
  5. Contact Seller: Tap on "Problem with order" or "Contact seller" depending on what you see.
  6. Select the Issue: Choose the relevant issue or reason for your contact from the list provided.
  7. Add Pictures: Look for an option to add attachments or photos. This is usually a button labeled "Attach files" or similar. Tap on it and select the pictures you want to send from your device’s gallery.
  8. Write a Message: If required, write a brief message describing the issue or your inquiry related to the pictures.
  9. Send: Tap "Send" or "Submit" to send your pictures and message to the seller.

By following these steps, you can easily communicate with the seller and provide them with the necessary visual evidence or details. It’s important to be clear and concise in your communication to ensure a swift resolution.

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