TikTok Seller Center Customer Service Phone Number

If you’re managing a TikTok shop and need assistance, knowing how to reach customer service can be crucial. Unfortunately, TikTok does not provide a direct phone number for customer service inquiries. Instead, support is generally accessed through the TikTok Seller Center or their help center. Here’s how you can get help:

  1. TikTok Seller Center: This is the primary platform where sellers can manage their shops and seek support. To get in touch with customer service:

    • Log in to your TikTok Seller Center account.
    • Navigate to the "Help" section.
    • Here, you can find FAQs and access the support ticket system. Submitting a support ticket is the most direct way to receive assistance.
  2. Help Center: If you’re unable to resolve your issue through the Seller Center:

    • Visit the TikTok Help Center at TikTok Help Center.
    • You can browse through various help articles or use the “Report a Problem” feature to get assistance.
  3. Social Media: Another way to seek support is by reaching out via TikTok’s official social media channels. They are active on platforms like Twitter and Facebook and can sometimes provide quicker responses.

  4. Community Forums: Engaging with other sellers on forums or social media groups might provide additional insights or solutions based on their experiences.

Remember, the TikTok Seller Center and Help Center are your primary resources for direct support. The platform’s focus on digital communication means that while phone support is not available, these alternatives are designed to address a range of issues effectively.

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