TikTok Shop Seller Terms of Service

Introduction
Welcome to TikTok Shop! By using our platform, you agree to abide by these Seller Terms of Service. These terms are designed to ensure a fair, transparent, and safe marketplace for both sellers and buyers.

Eligibility
To sell on TikTok Shop, you must meet the following criteria:

  • Age: You must be at least 18 years old.
  • Business Requirements: You must have a valid business license, tax identification number, and a bank account for transactions.
  • Compliance: You must comply with local laws and regulations applicable to your business and products.

Account Registration
To start selling, you need to register an account on TikTok Shop. During registration, you will provide personal information, business details, and banking information. You are responsible for maintaining the confidentiality of your account and password. Any unauthorized use of your account should be reported to TikTok Shop immediately.

Product Listings
When listing products, ensure that your product descriptions are accurate and detailed. Misleading or false information will not be tolerated. Your product listings must include the following:

  • Product Title
  • Detailed Description
  • Price
  • Product Images
  • Shipping Information

Pricing and Fees
TikTok Shop charges various fees for using the platform, including but not limited to:

  • Commission Fees: A percentage of each sale made through TikTok Shop.
  • Transaction Fees: Fees associated with payment processing.
  • Service Fees: Charges for additional services such as advertising or premium support.

Order Fulfillment
You are responsible for processing and fulfilling orders in a timely manner. This includes packaging, shipping, and handling returns or exchanges. Orders should be shipped within the timeframe specified in your product listings.

Returns and Refunds
Your return and refund policies must be clearly stated in your store's terms. TikTok Shop requires that you accept returns and process refunds in accordance with your stated policies. Disputes regarding returns or refunds should be handled directly between you and the buyer.

Compliance and Prohibited Activities
You must adhere to TikTok Shop's policies and community guidelines. Prohibited activities include:

  • Selling Prohibited Items: Certain items may be restricted or banned from sale on TikTok Shop.
  • Intellectual Property Violations: Selling counterfeit or trademark-infringing products.
  • Fraudulent Activities: Engaging in fraudulent practices or deceptive behavior.

Dispute Resolution
In the event of a dispute between you and a buyer, TikTok Shop may assist in resolving the issue. However, TikTok Shop is not liable for any disputes or issues arising from transactions conducted on the platform.

Changes to Terms
TikTok Shop reserves the right to update these Seller Terms of Service at any time. Changes will be communicated to you through your account or via email. Continued use of the platform after changes are made constitutes acceptance of the new terms.

Termination
TikTok Shop reserves the right to terminate your account or suspend your selling privileges for violations of these terms or any unlawful activity. You may also terminate your account at any time by following the account closure procedures.

Limitation of Liability
TikTok Shop is not liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our liability is limited to the maximum extent permitted by law.

Contact Us
For any questions or issues related to these terms, please contact TikTok Shop's support team. We are here to assist you and ensure a smooth selling experience.

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