TikTok Shop Seller Terms and Conditions

Welcome to TikTok Shop! This document outlines the terms and conditions that govern your use of our platform. By using TikTok Shop, you agree to comply with these terms. Please read them carefully.

1. Account Registration and Verification

To sell on TikTok Shop, you must register for an account. During registration, you will provide personal information including your name, email address, and contact details. Additionally, you must verify your identity and business credentials. Failure to complete the verification process may result in the suspension of your account.

2. Selling Rules

As a seller, you are responsible for ensuring that all products listed comply with TikTok's policies and applicable laws. This includes, but is not limited to, adhering to safety standards, intellectual property rights, and product authenticity. You must also ensure that your product descriptions are accurate and not misleading.

3. Product Listings

When creating a product listing, you must provide clear and accurate information about the product, including its price, specifications, and any applicable shipping details. All product images must be of high quality and represent the product accurately.

4. Order Fulfillment

Once an order is placed, you are responsible for processing and shipping the order in a timely manner. Orders must be fulfilled within the specified time frame. Failure to do so may result in penalties or suspension of your seller account. You must also ensure that the packaging is secure and appropriate for the product.

5. Payment and Fees

TikTok Shop charges a commission on each sale. The commission rate will be specified in your seller agreement. Payments for sales will be processed according to the payment schedule outlined in the agreement. You are responsible for any additional fees related to payment processing or currency conversion.

6. Returns and Refunds

You must have a clear return and refund policy. Customers should be able to return products within a specified period and receive a refund if the product is defective or not as described. You are responsible for handling returns and issuing refunds in accordance with your policy.

7. Prohibited Conduct

You are prohibited from engaging in any fraudulent activities, including but not limited to, listing counterfeit goods or engaging in deceptive practices. Violations of this policy may result in immediate suspension or termination of your account.

8. Intellectual Property

All intellectual property rights related to TikTok Shop and its content remain with TikTok. You are granted a limited, non-exclusive license to use TikTok’s trademarks and other intellectual property solely for the purpose of promoting your products on the platform.

9. Privacy and Data Security

You must comply with TikTok's privacy policies and protect customer data. You are responsible for ensuring that any personal information collected during transactions is handled securely and in accordance with relevant data protection laws.

10. Termination

TikTok reserves the right to terminate your seller account at any time if you breach these terms or engage in any conduct deemed inappropriate. Upon termination, you will forfeit any outstanding payments and may be barred from using TikTok Shop in the future.

11. Changes to Terms

TikTok may update these terms from time to time. You will be notified of any significant changes, and continued use of TikTok Shop will constitute acceptance of the revised terms.

12. Contact Information

For any questions or concerns regarding these terms, please contact TikTok Shop support. We are here to assist you and ensure a smooth selling experience.

Thank you for choosing TikTok Shop. We look forward to your success on our platform!